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Writer's pictureRobert Edwards

Differences between Scrum Master, Product Owner, and Project Manager


INTRODUCTION


I thought it would be fun to take a high-level view of these 3 roles (Scrum Master, Product Owner, and Project Manager) to see what "each" does for comparison/contrast.


Certified Scrum Master (CSM)

FOCUS

  • Facilitate the Scrum process: The Scrum Master ensures that the Scrum process is rigorously followed by the team. This includes conducting Scrum ceremonies such as Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective.

  • Remove impediments: The Scrum Master is responsible for identifying and removing any impediments that may be preventing the team from delivering value. This could include anything from technical issues to team dynamics.

  • Coach the team: The Scrum Master is responsible for coaching the team on Scrum principles and practices. This includes helping the team to self-organize, and to continuously improve their processes.

  • Protect the team: The Scrum Master is responsible for protecting the team from outside distractions and interruptions. This allows the team to focus on their work and deliver value.

  • Facilitate communication: The Scrum Master is responsible for ensuring that there is clear communication between the team, the Product Owner, and any other stakeholders.

  • Ensure transparency: The Scrum Master is responsible for ensuring that the team's progress is transparent to all stakeholders. This includes maintaining a visible product backlog and burn-down chart.

Certified Scrum Product Owner (CSPO)

FOCUS

  • The CSPO is responsible for representing the voice of the customer and stakeholders, defining and prioritizing the product backlog, and ensuring the development team delivers maximum value to the customer.

PRODUCT OWNERSHIP

  • Product Vision

    • Defines user stories

    • Collaborates with the development team to ensure the product meets:

      • Customer needs

      • Business objectives

  • Decision Making

    • The CSPO has the authority to make decisions about:

      • Product features

      • Prioritization

      • Acceptance criteria

  • Certification:

    • The CSPO is should be certified by one of the following certification providers:

      • Scrum Alliance:

        • Scrum Alliance is one of the most well-known organizations for Agile and Scrum certifications.

        • They offer the Certified Scrum Product Owner (CSPO) certification.

      • Scrum.org:

        • Scrum.org is another reputable organization offering Agile and Scrum certifications.

        • While they don't offer the CSPO certification specifically, they have their own Product Owner certification called Professional Scrum Product Owner (PSPO).

      • Project Management Institute (PMI):

        • PMI also offers Agile certifications, including the PMI Agile Certified Practitioner (PMI-ACP), which covers various Agile roles, including the Product Owner.

      • Lean Kanban University (LKU):

        • LKU provides the Kanban Management Professional (KMP) certification, which focuses on Lean and Kanban principles, including topics relevant to Product Owners.

      • International Consortium for Agile (ICAgile):

        • ICAgile is known for providing comprehensive Agile certifications

        • They offer the ICAgile Certified Professional (ICP-ACC) and Agile Product Ownership (ICP-APO) certifications


Project Manager (PMP)


FOCUS

  • Activity and resource planning

    • Planning is instrumental in meeting project deadlines, and many projects fail due to poor planning. First and foremost, good project managers define the project’s scope and determine available resources. Good project managers know how to realistically set time estimates and evaluate the team's or teams’ capabilities.

    • They then create a clear and concise plan to both execute the project and monitor its progress. Projects are naturally unpredictable, so good project managers know how to make adjustments along the way as needed before the project reaches its final stages.

  • Organizing and motivating a project team

    • Good project managers don’t get their teams bogged down with elaborate spreadsheets, long checklists, and whiteboards. Instead, they put their teams front and center. They develop clear, straightforward plans that stimulate their teams to reach their full potential. They cut down on bureaucracy and steer their teams down a clear path to the final goal.

  • Controlling time management

    • Clients usually judge a project’s success or failure on whether it has been delivered on time. Therefore, meeting deadlines are non-negotiable. Good project managers know how to set realistic deadlines, and how to communicate them consistently to their teams.

    • They know how to effectively do the following:

      • Define activity

      • Sequence activity

      • Estimate the duration of activity

      • Develop a schedule

      • Maintain a schedule

  • Cost estimating and developing the budget

    • Good project managers know how to keep a project within its set budget. Even if a project meets a client’s expectations and is delivered on time, it will still be a failure if it goes wildly over budget. Good project managers frequently review the budget and plan ahead to avoid massive budget overruns.

  • Ensuring customer satisfaction

    • In the end, a project is only a success if the customer is happy. One of the key responsibilities of every project manager is to minimize uncertainty, avoid any unwanted surprises, and involve their clients in the project as much as is reasonably possible. Good project managers know how to maintain effective communication and keep the company’s clients up-to-date.

  • Analyzing and managing project risk

    • The bigger the project is, the more likely there are to be hurdles and pitfalls that weren’t part of the initial plan. Hiccups are inevitable, but good project managers know how meticulously and almost intuitively, identify and evaluate potential risks before the project begins. They know how to then avoid risks or at least minimize their impact.

  • Monitoring progress

    • During the initial stages, project managers and their teams have a clear vision and high hopes of producing the desired result. However, the path to the finish line is never without some bumps along the way. When things don’t go according to a plan, a project manager needs to monitor and analyze both expenditures and team performance and to always efficiently take corrective measures.

  • Managing reports and necessary documentation

    • Finally, experienced project managers know how essential final reports and proper documentation are. Good project managers can present comprehensive reports documenting that all project requirements were fulfilled, as well as the projects’ history, including what was done, who was involved, and what could be done better in the future.



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